Summary of the Role:

Support warehouse and logistics operations by driving inventory accuracy, workplace discipline (5S), safety compliance, audit compliance and KPI performance management across in-plant and external warehouses.

Act as a process owner and execution anchor, ensuring adherence to SOPs, continuous improvement, and operational excellence through solid coordination with 3PL teams, plant, HSE, and supply chain stakeholders.

This role focuses on floor-level execution, control, and governance rather than people management, enabling consistent and compliant operations.

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1. Inventory Accuracy & Control (Core Focus)

• Drive cycle count program, stock audits, and reconciliation

• Ensure system vs physical stock alignment (SAP/WMS)

• Lead root cause analysis for inventory variances and shrinkage

• Implement controls across GRN, binning, batch traceability, and dispatch

• Ensure timely closure of discrepancies with CAPA

2. Audit & Compliance Management

• Lead and support:

• Customer audits

• Internal & external audits





• Stock audits & physical verification exercises

• Ensure audit readiness and closure of observations

• Maintain documentation and compliance records

3. Customer Complaint & Claims Management

• Handle customer complaints related to shortages, damages, delays

• Drive root cause analysis and corrective/preventive actions (CAPA)

• Coordinate with cross-functional teams for resolution

• Manage and track insurance claims (damage/loss):

• Documentation

• Survey coordination

• Claim submission & closure

• Ensure reduction in repeat complaints

4. 5S & Warehouse Discipline

• Implement and sustain 5S across warehouse operations

• Conduct regular audits and ensure closure

• Drive visual management, labeling, and workplace organization

• Promote culture of discipline, cleanliness, and efficiency

5. Safety & HSE Compliance

• Ensure adherence to HSE standards and safe material handling practices

• Drive safety culture: PPE com

📌 Logistics Operations Specialist (India)
🏢 Lubrizol
📍 India