Analyst - Risk Management – Amex Offers Merchant Data Validation & Escalations Management, Amex Offers Marketing Operations AODM MPS
As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to current customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmex.

How will you make an impact in this role?
Amex Offers Marketing Operations (AOMO), part of Amex Offers Digital Media (AODM) is a global organization that sits within MEMBERSHIP PORTFOLIO SERVICES (MPS)



within the US Consumer Services Business. MPS is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.

Responsibilities
Purpose of the Role
The analyst will be expected to execute and deliver Merchant Data Validation as well as manage Investigations/Complaints for US market (including US & global offers). The incumbent will also be expected to get cross skilled in other regions (LACC/EMEA/APAC) for BCP purposes. The analyst will work with stakeholders across AODM, global marketing partners and other key stakeholders to support various commercial and customer priorities, while delivering marketing excellence, and powering growth.
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📌 Analyst-Risk Management (Gurugram)
🏢 American Express
📍 Gurugram