Job Purpose:
This role is responsible for end-to-end ownership of data management, MIS design, and advanced analytics for the MFI portfolio under the DSMG function. The Manager will play a critical role in transforming raw data into strategic insights, driving evidence-based recovery strategies, and strengthening the overall collection efficiency through robust dashboards, reports, and predictive models.

Key Responsibilities: ? MIS & Data Management

• Design and maintain a comprehensive MIS framework to track recovery, delinquencies, roll rates, agency performance, and legal recoveries across all MFI portfolios.

• Ensure accuracy, consistency, and governance of all data sources used by the DSMG team.

• Build automated reporting systems and ensure timely publication of daily, weekly, and monthly reports.

• Own the development and standardization of dashboards (Power BI/Tableau/Excel) for real-time visibility.

? Analytics & Portfolio Insights

• Perform deep-dive analyses on NPA flow, bounce rates, forward/rollback movement, and segment-level resolution behavior.





• Lead vintage, cohort, and root cause analysis to identify patterns in default behavior and recovery effectiveness.

• Develop predictive models for risk prioritization, bucket behavior, settlement likelihood, and field strategy optimization.

• Collaborate with risk and product analytics teams to derive customer scorecards and segmentation logic for better strategy alignment.

?Strategy Development & Impact Monitoring

• Translate analytical insights into executable strategies for field teams, legal teams, and agency partners.

• Design KPI-based allocation strategies, campaign segmentation logic, and early warning triggers.

• Evaluate the performance of implemented strategies through pre/post-impact studies and provide agile feedback loops.

?Cross-Functional Collaboration

• Work closely with collections, product, legal, and technology teams to support decision-making and tech-based automation.

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📌 Senior Manager (Thane)
🏢 Tata Capital
📍 Thane