Join the Legacy of Innovation with FCI-CCM:

Backed by a legacy of innovation since 1959, FCI has built over six decades of expertise in communications, continuously evolving to meet changing business and technology needs. By combining deep domain knowledge with innovation, FCI has consistently delivered enterprise-grade communication solutions that help organizations adapt to an increasingly digital world.

Today, FCI continues that legacy through its flagship platform, VARTA, an Insights-Led Customer Communications Platform that empowers organizations to unify customer intelligence, communication workflows, behavioural signals, and engagement orchestration to deliver intelligent, personalized, and real-time customer experiences.

Broad Function:

We are seeking an experienced Enterprise Applications Specialist with 5+ years of hands-on technical experience implementing, configuring, developing, integrating, and administering enterprise applications. The role will manage platforms including Zoho, Freshservice, Jira, and ERP systems.



This is a technical delivery role that requires direct system configuration, coding, integrations, customization, and application-related infrastructure ownership, rather than a role focused primarily on user support or vendor coordination.

Roles and Responsibilities (not limited to):

• Own the technical administration and implementation of enterprise applications including Zoho, Freshservice, Jira, ERP, and other internal business systems.

• Configure and customize applications directly, including workflows, forms, fields, roles, permissions, automation, reports, and other platform capabilities.

• Develop code, scripts, extensions, or platform-specific solutions as needed for customization, automation, integration, and issue resolution.

• Design, implement, maintain, and troubleshoot integrations between enterprise applications using APIs and supported integration mechanisms.

• Own application-related infrastructure responsibilit

📌 ENTERPRISE APPLICATIONS SPECIALIST (Noida)
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📍 Noida