Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

We are looking for a motivated and detail-oriented NOC L1 Engineer to join our Network Operations Center (NOC) team in Bangalore. The ideal candidate will have a background in telecommunications, basic hands-on experience in KPI monitoring and incident management, and the willingness to work in a 24×7 operational environment.

Key Responsibilities

• Monitor network performance and service KPIs on a real-time basis.
• Identify, analyze, and report network alarms, alerts, and performance issues.
• Create, log, and manage incidents/tickets in accordance with defined SLAs.




• Perform initial troubleshooting and follow standard operating procedures (SOPs).
• Escalate incidents to L2/L3 teams as per escalation matrix and guidelines.
• Coordinate with internal teams and, where required, external vendors for issue resolution.
• Maintain accurate records of incidents, actions taken, and resolutions.
• Ensure timely communication and updates to stakeholders during incidents.
• Adhere to shift schedules and support 24×7 NOC operations.

Job Requirements

• Educational background in telecommunications, Electronics, or a related field.
• 0–2 years of experience in NOC, Network Monitoring, or a similar role.
• Hands-on experience in KPI monitoring and incident creation/management.
• Basic understanding of telecom networks and concepts.
• Familiarity with monitoring tools and ticketing systems is an advantage.
• Positive verbal and written communication skills.
• Ability to work under pressure and handle multiple in

📌 Graduate Engineer, Operations (Bengaluru)
🏢 Mavenir
📍 Bengaluru