Support Specialist (Navi Mumbai)

Support Specialist (Navi Mumbai)

12 Oct
|
Estrella Headhunters
|
Navi Mumbai

12 Oct

Estrella Headhunters

Navi Mumbai

Roles and Responsibilities • Build a strong working relationship with partners and customers to support the success of the supply chain.
• Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs.
• Understand competitor strategies, capabilities and pricing
• Understand their business strengths, weaknesses, capabilities and future opportunities
• Actual estimating, negotiating and analyzing procurement for projects successfully
• Analyze the vendor targets and manage the container database
• Integrate and educate customers on technology solutions
• Coordinate and participate in customer meetings with decision makers




• Develop comprehensive pricing strategies • Provide excellent Customer Service to ensure customer issues are resolved • Accountable for collaboration between the internal and external stakeholders to ensure first class service delivery is provided to all relevant customers and partners Skills for trade
• 1-3 years hands-on work experience in logistics company
• Strong Analytical & Negotiation skills
• Ability to work effectively & efficiently in a team environment
• Build, maintain and develop positive relationships with internal and external contacts.
• Must be a highly organised individual with excellent interpersonal skills and the ability to network and form relationships on behalf of the company
• Ability to do multi-task, set priorities, organize work and implement the action plan accordingly Skills: Inside Sales, Logistics, Shipping, Negotiation, Customer Support, Customer Success and Customer Retention

📌 Support Specialist (Navi Mumbai)
🏢 Estrella Headhunters
📍 Navi Mumbai

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