iScala / ServiceMax Techno Functional Engineer

Johnson Controls is looking for a techno-functional professional who can help shape, support, and improve critical business systems that enable service operations, reporting, and process efficiency. In this role, you will work across iScala, ServiceMax, and connected technologies to deliver reliable solutions for users and stakeholders.

You will work across iScala and ServiceMax/Salesforce environments, combining functional understanding with hands-on technical troubleshooting. The successful candidate will combine solid technical development skills with functional business knowledge to deliver robust ERP solutions that support business operations across Finance, Supply Chain, Procurement, Manufacturing, Distribution, and related business functions. This role is well suited to an experienced professional who enjoys solving complex platform issues, improving processes, and partnering with both business and technology teams.

Role Overview
As an iScala / ServiceMax Techno Functional Engineer,



you will bridge business needs and technical execution across ERP and field service platforms. You will be an iScala ERP expert that extends the scope of this role to Salesforce and ServiceMax processes to ensure smooth processes execution through the ecosystem. You will partner with cross-functional teams to analyze requirements, support system improvements, troubleshoot issues, and ensure solutions are delivered with quality, clarity, and follow-through.

Key Responsibilities

• Provide techno-functional support for iScala ERP and ServiceMax environments across business and support processes.
• Strong knowledge of the iScala ERP application, and experience configuring and supporting core iScala modules
• Analyze user and business requirements, and translate them into practical system solutions, configurations, reports, and integrations.
• Support Build, SIT, UAT, deployment, and hypercare activities for enhancements and implemen

📌 iScala/ServiceMax Techno Functional Engineer (Pune)
🏢 Johnson Controls
📍 Pune