For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

Role Purpose
As Senior Analyst - Product Expert at Accelya, you will independently manage Product Expert workstreams, driving deep product expertise, customer enablement and product knowledge management for airline software products and making a meaningful contribution to the quality and success of Accelya's airline software products.

Duties & Responsibilities
• Independently manage deep product expertise, customer enablement and product knowledge management for airline software products workstreams, delivering high-quality product outputs on time
• Use Claude,



ChatGPT and AI-powered knowledge management tools for product content creation, customer enablement and competitive intelligence to improve the quality and efficiency of product workflows
• Partner with engineering, design and commercial teams on product delivery and go-to-market
• Analyse product metrics, customer feedback and market intelligence to inform product decisions
• Develop and maintain product roadmaps, backlogs and product specifications
• Conduct competitive analysis, monitoring Amadeus, Sabre, PROS and FLYR for market intelligence
• Use generative AI (Claude, ChatGPT) for product documentation, analysis and stakeholder communications

Required Experience & Skills
• 3–5 years of product experience with a track record of independent delivery
• Valuable product management skills including roadmapping, backlog management and stakeholder communication
• Experience with Agile delivery and collaboration tools
• Strong analytical skills and abi

📌 Senior Analyst – Product Expert (Mumbai)
🏢 Accelya Group
📍 Mumbai