Job Purpose and Impact
As an Advisor, Operations Lead within the Digital Workplace team, you will serve as a senior individual contributor responsible for the operational health, governance, and continuous improvement of Cargill's endpoint and collaboration environment. This role sits at the intersection of strategy and execution — you will translate roadmap priorities into operationally sound, day-to-day practices while acting as a trusted subject matter expert across engineering teams, business stakeholders, and global service partners.
You will bring structure to complexity, data to decisions, and clarity to a rapid-moving transformation — all without direct reports, but with significant influence across the teams and leaders you partner with.
Key Accountabilities
• Operational Excellence
•
Own and improve Digital Workplace operations, covering device lifecycle, provisioning, depot management, endpoint governance, and collaboration platforms.
•
Track KPIs and SLAs, identify risks, and drive improvements with cross-functional teams.
•
Maintain standardized procedures and act as an escalation point, ensuring timely, accountable resolution of complex operational issues across stakeholders.
• Collaboration Platform Governance
•
Support governance of the Microsoft 365 environment, including SharePoint permissions, OneDrive, Teams lifecycle, and security groups.
•
Collaborate with Security and IAM teams to ensure data protection and access control.
•
Drive attestation, automation, and audits, while aligning with Entra ID and HR systems to ensure accurate, compliant access governance.
• Governance & Compliance
• Support the design and execution of governance frameworks for endpoint access, device compliance, collaboration platform policies, and Digital Workplace standards in alignment with Cargill's security and IT requirements.
• Partner with Information Security, Risk, and Compliance teams to ensure operational practices meet internal policy and external
📌 Digital Workplace Operations Lead (India)
🏢 Cargill
📍 India