Are you passionate about operational excellence in insurance? Join Swiss Re’s Claims Operations team and help make the world more resilient. In this role, you will support Claims Operations across Asia-Pacific by overseeing outsourced transactional services and ensuring high standards of quality, compliance, and delivery.

About the Role

As a Claims Analyst, you will build strong connect with our Market Units, onshore Claims Handlers, and outsourced service providers. You will support the productive administration and adjudication of low-touch property and casualty claims while strengthening governance, data quality, regulatory compliance, and stakeholder service across APAC.

Key Responsibilities

• Administer and adjudicate Low touch Claim Files accurately and efficiently.

• Act as a primary point of Contact for all internal and external stakeholders on Claims Operations requirements

• Ensure compliance with regional regulatory requirements across Asia & Pacific markets

• Manage Claims governance and ensure adherence to KPIs with outsource partners as well as internally





• Conduct quality checks to ensure accurate data and reporting

• Identify deviations/errors and follow through with appropriate corrective actions

• Support audit activities and prepare requested information for auditors

• Oversee stakeholder management and global reporting

• Collaborate with on-shore Claim Handlers to understand Market Unit expectations

• Participate and deliver in Global Claims Community initiatives/projects as a subject matter expert from APAC aligning with Claims Strategy

• Execute/Facilitate various UAT's and implementation of system enhancements including issue resolutions

• Support and deliver ad-hoc reports as required

• Reconcile Claims bordereau's in collaboration with Onshore Claims Handlers and outsourced service provider

• Provide technical guidance and problem solving support to the team

About Team

You'll be joining the Claims Operations team within Cor

📌 Claims Examiner (Bengaluru)
🏢 Swiss Re
📍 Bengaluru