About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role
This is a unique chance for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of Gartner Digital Workplace Solutions. We are looking for a results-driven, self-motivated problem solver who can lead the development of the platform’s search capability. As Systems Engineer, you will guide and mentor others and identify opportunities to innovate and drive value.

What you’ll do:
• Support and troubleshoot a global fleet of corporate and personal iOS, Android and macOS devices
• Manage all escalated incidents via Service Now and distribute to team
• Administer Mac/Mobile devices with an MDM/UEM platform (ex:



Workspace ONE, Intune) across a global footprint• Test, configure and implement iOS, Android, macOS apps, profiles and policies
• Manage Apple devices with Apple Business Manager (formerly DEP, VPP)
• Package custom XML/.plists for device configuration on macOS
• Develop and deploy macOS scripts using various shells/languages (ex: Bash, Zsh, Swift, Powershell, python)
• Maintain source control of developed scripts in Git/Bitbucket
• Package macOS software with using tools like pkgbuild, productbuild, PatchMyPC
• Patch OS updates for Mac/Mobile fleet on regular cadence
• Evaluate and improve digital experience for associates leveraging DEX tools

• Leverage UEM/MDM to drive business solutions across business units at Gartner
• Develop and maintain test plans and architecture diagrams around the Mac/Mobile space
• Develop and maintain metrics/reports using various tools (PowerBI, Splunk)
• Co

📌 Systems Engineer (Gurugram)
🏢 Gartner
📍 Gurugram