This position requires to process complex/special invoices for critical suppliers, exception handling and handling pre-payment request. Also to ensure assigned tasks are completed within agreed SLAs and KPIs.
• Execute established operational processes within the invoice-to-pay end-to-end process, following standardized procedures and guidelines.
• Achieves thoroughness and accuracy when accomplishing tasks by spotting inconsistencies to produce accurate work.
• Work closely with team members to ensure seamless handoffs and collaboration throughout the process.
• Researches issues, collects data, analyzes information and/or root cause, and finds resolution to discrepancies in a timely manner. Escalates as appropriate to different stakeholders.
• Acts as the primary point of contact in the execution of day-to-day tasks including answering questions, resolving issues, and providing analysis.
• Positively interacts with team members and internal/external customers to provide high-quality outcomes.
• Promotes the spirit of team work and personal accountability through solid collaboration, effective communication, and support in additional ad-hoc project work
• Takes initiative to identify inefficiencies within processes and advocates for improved efficiency, performance and quality. Will participate in process improvement exercises.
• Adheres to organizational standards, maintains accurate records and documentation, and follows SOPs to ensure adherence to SOX and/or regulatory requirements (where applicable).
Responsibilities
Must have sound knowledge of Purchase Orders, processing of PO / Non-PO or invoices along with exceptions handling
Track invoice reconciliation aging and perform follow-ups with requestors and required approvers as needed to ensure compliance with payment terms
Analyze and research all discrepancies / open items and resolve any queries relating to payments, provide backups for all discrepancies
Perform quality check on invoices as per
📌 Senior Executive (Kochi)
🏢 EXL
📍 Kochi