Assistant Manager Gurugram, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Assistant-Manager_26035227) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Assistant-Manager_26035227) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Assistant-Manager_26035227) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Assistant-Manager_26035227) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** Corporate Accounts Payable is performingvarious accounts payable activities. Primary activities include vendor set-ups and operations, employee reimbursements, vendor invoicing, cards maintenance etc. Vendor set-ups require creating vendor records on system for any payment to external vendor or employee of Bank. Employee expense reimbursement performs audit of travel and entertainment expense claims submitted by Bank employees. Invoicing function includes validation of vendor invoices to ensure compliance with Bank's policies before payment to vendors. Team is also responsible for maintenance of corporate cards issued to Bank employees. Accounts Payable team caters to multiple regions across North America, EMEA,



and APAC & LATAM **Job Description*** The incumbent will be supporting CAP operations for SPI 106356 (Receive & Process SAP Invoices), 102915 (Resolve End User Queries) , 102770 (Manage Payee Data), 102768 (Employee Expenses), 102914 (US Tax Reporting), 124494 (Global Card Program) and SPI 102904 (Receive & Process Oracle Invoices). **Key responsibilities include:** + Provide governance and end-to-end oversight of Invoice Processing, EER, Payee Operations, Indirect Tax and related CAP processes. + Perform senior-level transaction reviews, exception handling and complex issue resolution while ensuring adherence to policies and controls. + Monitor and govern SLA, productivity, accuracy, aging, quality and risk metrics; drive corrective actions and sustainable improvements. + Execute compliance reviews, quality assurance programs and control testing activities to ensure audit readiness. + Partner with Business, Procurement, Technology and Operations stakeholders to resolve issues and drive process enhancements. + Lead process standardization, automation, AI/Copilot adoption and continuous improvement initiatives. + Support audit and risk management activities including issue identification, root cause analysis and remediation. + Coach and develop team members, ensuring effective succession planning, knowledge management and operational resilience. + Drive a culture of accountability, operational excellence, innovation and risk awareness across the team. + Support cross-training and contribute across other CAP functions including Vendor Setup, Concur, Cards and related operations as required. **Requirements*** **Education*** + Bachelor's degree in commerce, Finance, Accounting, Business Administration or related discipline. + Post-graduation / MBA **Experience Range*** 6+ years of experience in Accounts Payable, Finance Operations, Shared Services or Corporate Accounting environment **Foundational skills*** + Strong knowledge of Accounts Payable operations including Invoice Processing, Vendor Management, Employee Expense Reimbursement, Corporate Cards and Payee Operations, Tax Reporting or Card Administration. + Proficiency in Microsoft Excel (advanced functions, data analysis, reporting and dashboarding) + Solid understanding of operational risk, controls, audit, compliance and quality assurance frameworks. + Excellent written and verbal communication skills with the ability to interact effectively with global stakeholders. + Strong problem-solving and analytical skills with the ability to manage complex exceptions and escalations. + Experience managing SLAs, productivity, accuracy, aging and quality metrics. + Knowledge of Robotics Process Automation (RPA), GenAI/Copilot and workflow automation solutions is preferred. + undefined **Desired skills*** + Working knowledge of SAP, Oracle, Concur, Ariba, GEP and automation tools. + Strong data analytics and reporting capabilities using Excel, Power BI, SQL or similar tools. + Prior experience in a Senior Reviewer, SME or equivalent governance role preferred. **Work Timings*** 11:30 AM to 8:30 PM **Job Location*** Gurugram Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship,



protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason. Investment products offered through MLPF&S; and insurance and annuity products offered through MLLA: **Are Not FDIC Insured** **Are Not Bank Guaranteed** **May Lose Value** **Are Not Deposits** **Are Not Insured by Any Federal Government Agency** **Are not a condition to Any Banking Service or Activity** Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S;" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S; is a registered broker-dealer, registered investment adviser, **Member SIPC** and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation. Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation ("BofA Corp."). Bank of America Private Bank is a division of Bank of America, N.A. Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. © 2026 Bank of America Corporation. All rights reserved.

📌 Assistant Manager (Gurugram)
🏢 Bank Of America
📍 Gurugram