12 Oct
|
JPMorgan Chase
|
Bengaluru
12 Oct
JPMorgan Chase
Bengaluru
Make your mark improving customer experiences by embedding accessibility into every release while growing your expertise in a cooperative team.
As an Accessibility Associate within the Corporate Sector Digital Accessibility team, you provide expert guidance across the full product lifecycle to help teams deliver inclusive digital experiences. You collaborate in an agile environment to ensure accessibility requirements are incorporated into design, content, development, testing, release, and ongoing maintenance. You validate that customer-facing digital products and channels align with accessibility standards, relevant regulations, and internal policies.
Job Responsibilities:
• Provide accessibility guidance across the entire product lifecycle, partnering with product owners, designers, engineers, and business stakeholders
• Embed accessibility requirements into design, content, development, testing, release, and ongoing maintenance activities
• Apply accessibility standards and best practices across digital properties and customer-facing channels to support compliance with regulations and internal policies
• Triage accessibility defects by supporting identification, prioritisation, and resolution planning across teams
• Diagnose root causes of customer-reported accessibility issues or concerns and recommend practical remediation approaches
• Strengthen stakeholder alignment for digital accessibility initiatives by building relationships and sustaining program maturity and effectiveness
• Develop accessibility training and awareness content that promotes a culture of inclusion and digital accessibility
• Perform accessibility reviews, audits, and user testing using assistive technologies to validate and improve product accessibility
Required qualifications, skills, and capabilities:
• Demonstrate working knowledge of digital accessibility standards, best practices, and regulatory expectations
• Collaborate effectively with cross-functional teams in an agile delive
📌 Accessibility Specialist Associate (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru