At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description
Job Description:
• The Debt Management team member is responsible for reviewing and processing proactive, reactive, and alternate payment or settlement offers submitted by Debt Management Companies (DMCs) on behalf of cardholders. This role involves daily retrieval and analysis of DMC batch files, validation of account details and installment schedules, confirmation of payment plan expiration dates, and accurate documentation within servicing systems.
• The team member ensures approved offers are processed in accordance with established authorization guidelines, generates and distributes settlement letters,



and maintains compliance with account management procedures. Additionally, the role requires identifying accounts that require additional layers of review, coordinating with Recovery Designees when applicable, and updating account status codes to support successful debt management and resolution outcomes while delivering high levels of accuracy, attention to detail, and regulatory compliance.
• Strong attention to detail, excellent Microsoft suite skills, ability to complete complex tasks with minimal oversight and critical thinking skills.
Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering recent account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; co

📌 Processor (Chennai)
🏢 U.S. Bank
📍 Chennai