As a Service Engineer - Outdoor, you’ll be part of our T&O; Commercial team working as a on-site employee.

• Lead and manage the Service associates, providing technical guidance and support.
• Implement service processes & procedures. Impart repair training to engineers, dealers & customers.
• Ensure timely and effective resolution of technical issues.
• Collaborate with cross-functional teams to improve overall service quality.
• Manage and analyze service metrics, warranty & identifying areas for improvement.
• Stay up to date with industry trends, emerging technologies, and best practices.
• Ensure compliance with regulatory requirements and industry standards.

The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor's degree in a technical field (Mechanical / Electrical).
• Minimum 5 years of experience in a technical leadership role.




• Proven experience in managing technical teams and service operations.
• Solid technical knowledge in Power tools & Outdoor equipment’s.
• Knowledge in SAP, MS Office & CRM.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment, prioritizing multiple tasks.

And More:
We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
• Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practic

📌 Service Engineer – Outdoor, Bangalore (Bengaluru)
🏢 Stanley Black & Decker
📍 Bengaluru