Job Description – Operations/Support Engineer
Position: Operations/Support Engineer
Industry: Marine Technology / Maritime IT
Experience: 2–5 years in IT Operations, Technical Support, Marine IT, or a related field
Location: Chennai-In office

Job Summary
We are looking for an Operations/Support Engineer to support the deployment, monitoring, troubleshooting, and day-to-day operations of our marine technology solutions onboard vessels.
The role involves working closely with vessel crews, customers, IT teams, vendors, software developers, and internal engineering teams to ensure reliable operation of systems deployed onboard vessels.
The ideal candidate should have practical knowledge of IT operations, networking, servers, Linux/Ubuntu, hardware, software deployments, and technical troubleshooting, along with good communication and coordination skills.

Key Responsibilities
• Coordinate installation, commissioning, deployment, and software upgrades of systems onboard vessels.
• Provide remote technical support for servers, Linux/Ubuntu systems, network equipment, Wi-Fi Access Points,



dashboards, tablets, smart watches, and related hardware.
• Troubleshoot LAN/Wi-Fi connectivity, IP networking, server, application, Linux/Ubuntu, and hardware issues.
• Perform basic server and system health checks on Linux/Ubuntu-based systems.
• Use basic Linux commands for operational troubleshooting, system monitoring, network diagnostics, service management, file management, and log analysis.
• Perform basic SSH-based remote access to Linux/Ubuntu servers for troubleshooting and operational support.
• Monitor system and vessel status and follow up on outstanding technical issues until closure.
• Coordinate software releases, system updates, application installations, and vessel-wise deployment schedules.
• Support vessel crews through email, WhatsApp, calls, and remote troubleshooting sessions.
• Perform basic diagnostics and collect system logs, application logs, network information

📌 Operations Engineer (Chennai)
🏢 Circle Digital Ventures
📍 Chennai