The Impact You'll Make

Join Danfoss in Oragadam, Chennai, where you'll play a vital role in delivering a seamless customer experience from order placement through delivery. As a key member of our Customer Service team, you will help ensure customers receive the products and support they need, when they need them.

In this role, you will connect customers, sales teams, logistics partners, warehouses, and finance teams to keep orders moving efficiently. Your work will directly contribute to customer satisfaction, operational excellence, and business growth.

If you enjoy solving problems, building strong relationships, and making complex processes feel effortless for customers, this is an opportunity to create meaningful impact while growing your career in a global organization.

What You’ll Be Doing
• Manage customer orders from order entry through delivery to ensure a smooth and accurate order-to-cash process.
• Coordinate with sales, logistics, warehouse, and finance teams to drive timely order fulfillment and meet customer commitments.




• Respond to customer inquiries and resolve issues proactively to deliver an outstanding customer experience.
• Maintain customer data and business records in enterprise systems while supporting reporting and operational insights.
• Support continuous improvement initiatives that enhance service quality, reporting accuracy, and overall team performance.

What We're Looking For
• Experience supporting customer service, order management, sales support, or order-to-cash operations in a business setting.
• Strong communication skills in English and Hindi, with the ability to engage professionally with customers and internal stakeholders.
• Hands-on experience using SAP, ERP, CRM, or similar business systems in a customer-facing or operations role.
• Understanding of supply chain, logistics, order fulfillment, or commercial processes.
• A customer-focused mindset with strong organization skills and the ability to manage competing pr

📌 Associate, Service CSC(External) (Chennai)
🏢 Danfoss
📍 Chennai