This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr. AWS Developer, Products based in India.

Join a product engineering team building advanced AI-powered solutions for contact centers using AWS, generative AI, and intelligent agent technologies. In this senior role, you will help develop the AI capabilities behind platforms for monitoring, evaluating, and improving AI agents through real-world contact center conversations. You will design and deliver production-ready LLM pipelines, agentic services, observability tools, and secure, scalable cloud infrastructure. Working across Amazon Bedrock, Amazon Connect, and serverless AWS services, you will turn complex technical challenges into reliable product experiences. You will also contribute to architecture decisions, strengthen engineering practices, and mentor fellow developers. This remote opportunity is ideal for an experienced engineer who combines hands-on AI application development with robust cloud engineering and a security-first mindset.

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Accountabilities

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Build core AI product capabilities, including conversation ingestion, topic detection, LLM-based evaluations and scoring, personally identifiable information (PII) redaction, and insights and recommendations.

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Develop generative AI solutions using Amazon Bedrock, including model invocation, agents, AgentCore, Knowledge Bases, retrieval-augmented generation (RAG), guardrails, and third-party LLM APIs.

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Design and implement Model Context Protocol (MCP) servers and agentic interfaces that enable AI assistants and customer tools to access product data and actions.

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Build AI agent observability capabilities, including session and trace capture, evaluation frameworks, quality scoring, and production health metrics.

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Develop and maintain serverless backend services using AWS Lambda, API Gateway, DynamoDB, Aurora/RDS, S3, Kinesis, and Step Functions.

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Own infrastructu

📌 Sr. AWS Developer, Products (India)
🏢 Jobgether
📍 India