Customer Care Engineer (Mumbai)

Customer Care Engineer (Mumbai)

12 Oct
|
Thermo Fisher Scientific
|
Mumbai

12 Oct

Thermo Fisher Scientific

Mumbai

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards
Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the workplace, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role, you'll represent our company, delivering exceptional technical service while building strong relationships with customers who are advancing critical research and innovation. You'll install,



maintain, and repair a diverse range of high-value analytical instruments, from LCMS & HPLC systems. You'll combine technical expertise with customer service skills to solve complex problems and help our customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer.

REQUIREMENTS:
• Bachelor's Degree, 3+ Years experience required. Experience installing, troubleshooting, and repairing LSMS instruments required.
• Conduct on-site installation of LSMS equipment and follow testing procedures to ensure accurate working order.
• Conduct on-site scheduled planned maintenance visits.
• Provide troubleshooting and repair support for customers.
• Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
• Advanced degrees or specialized certifications are a plus
• Strong electronics and mechanical aptitude with

📌 Customer Care Engineer (Mumbai)
🏢 Thermo Fisher Scientific
📍 Mumbai

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