About us:
1Lattice™ is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. This is 80% work from home and locations available are Gurugram & Mumbai.
Job Summary:
You will manage a team responsible for conducting expert calls for leading Private Equity firms, Consulting organizations, and other top corporate clients. You will lead the team in ensuring the seamless execution of expert interviews, generating additional business from existing accounts, and maintaining high operational standards. Your role will include managing client relationships, driving account growth, and ensuring that expert calls are executed on time to meet client expectations.





Key Responsibilities:
• Team Management:
• Lead, mentor, and develop a team responsible for managing expert calls.
• Set performance expectations, provide regular feedback, and conduct performance reviews.
• Manage team workload, allocate resources efficiently, and ensure timely project completion.
• Operations & Execution:
• Oversee the scheduling, execution, and quality control of expert calls between clients and industry experts.
• Be accountable for ensuring all expert calls are executed on time, in line with client-specific timelines and requirements.
• Ensure that expert recruitment, onboarding, and call execution processes meet company service quality standards.
• Client & Account Management:
• Serve as the primary point of contact for key client accounts, ensuring solid communication and exceptional service delivery.
• Proactively generate additional business from existing c

📌 Assistant Manager (Gurugram)
🏢 Lattice Technologies
📍 Gurugram