Position Overview:

The Manager, People Operations is responsible for coordinating and ensuring the timely execution of People Operations processes and services across Room to Read India. The role supports employees, managers, and operational teams on day-to-day People Operations matters and coordinates work across learning and development, performance management, HRMIS, payroll, recruitment, compliance, employee lifecycle, and employee relations.
The Manager coordinates the People Operations team, monitors work plans and deliverables, reviews the quality of outputs, supports field engagement, and follows up on operational issues. The role supports recruitment for senior and critical positions in collaboration with the recruitment team and hiring managers. The Manager works within approved policies, procedures, budgets, and organizational guidelines and escalates complex or sensitive matters to the Director – People Operations.

Responsibilities:

Learning and Development:





• Coordinate the implementation of approved learning and development activities across the Country Office and operational states.
• Consolidate training needs and support the preparation and monitoring of the annual training calendar.
• Coordinate training logistics, communication, nominations, attendance, feedback, records, and follow-up actions.
• Monitor training delivery, participation, outcomes, and budget utilization.
• Review learning reports and identify gaps or recurring development needs.
• Support the team in resolving implementation challenges and ensure timely completion of agreed actions.

Performance Management and Employee Relations:

• Coordinate the annual performance management cycle, including communications, timelines, documentation, and tracking.
• Follow up with managers and employees on goal setting, reviews, feedback discussions, and incomplete activities.
• Provide process support on performance documentation and performance improvement plans.
• Maintain performance mana

📌 Manager, People Operations (New Delhi)
🏢 Room to Read India
📍 New Delhi