Key responsibilities include, but are not limited to:
• Lead and oversee multiple SAP, SAP Business One, and non-SAP projects simultaneously as the SAP SD Order-to-Cash subject matter expert for change requests, enhancements, and related initiatives.
• Support global users across SAP and non-SAP applications through the centralized KACE/Freshservice
ticketing system, coordinating with consultants and business users to ensure timely resolution within SLAs.
• Gather stakeholder requirements and translate them into solutions by defining project scope, timelines, resource estimates, deliverables, and milestones using project management best practices.
• Identify business requirements, document current processes and interfaces, assess gaps, design future-state processes with business teams, and recommend improvements.
• Drive process implementation through testing and training, while identifying and managing project dependencies and the critical path.




• Collaborate with SAP and non-SAP technical teams to ensure configurations and developments are delivered on time and meet quality standards.
• Develop test scripts and scenarios, perform unit testing based on business process knowledge, and act as the liaison between development teams and business users across IT projects.
• Prepare and deliver project status reports, documentation, and presentations.
• Support RFP preparation and vendor evaluation and selection for various projects.
• Deliver SAP SD Order-to-Cash and introductory SAP training to global business users, enabling them to perform their functional responsibilities effectively.
• Build and maintain a documentation repository containing standard operating procedures, training materials, Functional Specifications and Root Cause Analyses.

Requirements

University degree in Computer Science, Business, Finance, or a comparable discipline.
• Functional experience in SAP SD Order-to-Cash, including its configuration and integration with FICO, MM, and SAP PI/PO.
• SA

📌 SAP Business Analyst (Mumbai)
🏢 Vinmar International
📍 Mumbai