Company: Athena Global Systems
Location: Nerul
Employment Type: Full-Time
Working Days: Monday – Saturday
Working Hours: 9:30 AM – 6:30 PM

Job Summary
We are looking for a confident, presentable, and customer-focused Receptionist who can efficiently manage front-desk operations along with pre-sales and telecalling activities. The candidate will handle visitors, calls, customer inquiries, lead follow-ups, and support the sales team in converting potential customers.

Key Responsibilities
• Manage reception/front-desk activities and greet visitors professionally.
• Answer and route incoming calls and maintain call records.
• Handle customer inquiries through calls, WhatsApp, and other communication channels.
• Make outbound calls to prospective customers and generate leads.
• Follow up with leads and understand their requirements.
• Explain products/services and provide relevant information to prospects.




• Schedule appointments and coordinate meetings with the sales team.
• Maintain and update lead/customer databases and follow-up records.
• Support the sales team in pre-sales activities and lead conversion.
• Ensure a professional and positive customer experience.

Required Skills
• Excellent communication and interpersonal skills.
• Good verbal communication in English & Hindi
• Confident and persuasive communication skills.
• Basic computer knowledge and proficiency in MS Office/Excel.
• Robust follow-up and customer-handling skills.
• Presentable, proactive, and target-oriented.
• Ability to handle multiple responsibilities efficiently.

Experience
1–3 years of experience in Reception, Telecalling, Customer Service, Pre-Sales, or a similar role.
Qualification: Graduate / 12th Pass with relevant experience.

📌 Receptionist – Pre-Sales (Navi Mumbai)
🏢 Athena Global Systems India
📍 Navi Mumbai