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Location- Hyderabad
Experience - 2+ years Assistant Manager Sales on papers
Shift- 7:30 PM- 4:30 AM

Job Responsibilities:

• Oversee overall planning and performance of a particular market.
• Sales experience is preferable
• Ownership for overall delivery of service level components, quality, and productivity targets & indicators for a particular market.
• Determine operational strategies for a particular market - conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
• Actively contribute towards improving operational systems, processes, and policies or build efficiency.
• Establish technical specifications, and production, productivity, quality, and customer-service standards for the particular market.
• Long-term planning, including initiatives geared toward operational excellence.




• Contribute to short and long-term planning and strategy for the particular market.
• Facilitate coordination and communication between support functions.
• Responsive & able to build strong relationships with colleagues while focusing on customer delight.
• Provide leadership, mentoring, and coaching for the TL and reps.
• Oversee and review escalations and the escalations process for the particular market.
• Maintain employee performance records; track and report on performance outcomes.
• Ownership and problem resolution.
• Provide recommendations for product and process development based on customer feedback and analysis of the same.
• Contribute towards hiring and training of reps.
• Ensure strict adherence to policies, processes, and compliance guidelines among the team.
• Employee engagement and retention.
• Explore current business/revenue opportunities within the existing client b

📌 Assistant Manager (Hyderabad)
🏢 MarketStar
📍 Hyderabad