About the Role:
We are looking for a hands-on Program Manager to oversee the day-to-day execution of creative projects involving writers, designers, and research teams.

This role goes beyond project tracking and coordination. The ideal candidate will understand creative workflows, review content and design deliverables, resolve execution-level challenges, and ensure that work meets quality standards and client expectations.

You will work closely with Pod Leaders to build an independent, accountable, and high performing team, enabling leadership to focus on client relationships, strategy, and business growth.

Key Responsibilities:
1. Program & Workflow Management
• Own day-to-day execution across writers, designers, and associated research workflows.
• Translate project briefs and client requirements into explicit tasks, priorities, and deliverables.
• Manage timelines, dependencies, resource allocation, and delivery commitments.
• Identify bottlenecks early and ensure their timely resolution.

2. Creative Quality & Review
• Review written content, design assets,



and other creative deliverables for quality, accuracy, consistency, and alignment with briefs.
• Provide actionable feedback that improves the quality of work and reduces repetitive revisions.
• Evaluate creative concepts, content structure, and visual communication, and understand the reasoning behind execution decisions.
• Ensure deliverables meet internal standards before they move to client or leadership review.

3. Team Management & Development
• Guide writers and designers to resolve routine execution-level questions independently.
• Establish clear expectations, ownership, and accountability within the team.
• Identify recurring skill gaps and coordinate appropriate coaching and feedback.
• Build a culture of problem-solving rather than dependency on leadership for every decision.

4. Client & Stakeholder Coordination
• Work with Pod Leaders and Research Analysts to clarify briefs, priorities, and pro

📌 Program Manager (Gurugram)
🏢 Zamun
📍 Gurugram