Medical Counselor — Fertility & IVF

Solo Clinic IVF & Obgyn | with Dr. Sunita Tandulwadkar | Pune
About the role
For a couple walking into a fertility clinic, the journey is rarely just medical. It's emotional, financial, often years in the making, and frequently carries disappointment they're still holding. The doctor sets the clinical path. The counselor walks the patient through it.
We're hiring a Medical Counselor for the gynaecology and IVF vertical — the person who becomes the patient's steady point of contact across their fertility journey. You'll translate complex reproductive medicine into language couples can understand, support them through an emotionally demanding process, coordinate their treatment cycle, and help them make informed decisions with clarity and care.
This is a role for someone who can hold both things at once: genuine empathy and complete honesty. Fertility care lives in that balance.

Reporting & team
• Reports to: Dr. Sunita Tandulwadkar / Clinical Lead
• Works alongside: Fertility specialists, embryology lab team, nursing staff, front desk, finance




• Stakeholders: Patients and their families, clinical team

Core responsibilities1. Patient counseling & treatment explanation
• Be the primary non-physician point of contact for patients through their fertility journey
• Explain diagnoses, investigations, and treatment pathways (IUI, IVF, ICSI, fertility preservation, donor programs, and related ART options) in transparent, compassionate, jargon-free language
• Translate the doctor's clinical plan into a path the couple understands and feels confident acting on
• Prepare patients for what each stage involves — emotionally, physically, and practically

2. Emotional support & expectation management
• Support patients through one of the most emotionally intense processes they may ever go through
• Set realistic, honest expectations about probabilities — never overpromise, never minimise
• Be a calm, reassuring presence at every stage, including aft

📌 IVF Counselor (Pune)
🏢 Solo Clinic - IVF & ObGyn
📍 Pune