Movate Technologies Hiring Trainee in Hyderabad Movate Technologies • HYD-Telangana, Hyderabad, India INR ₹2,50,000 - ₹3,50,000 Per Annum/year DevOpsFull-timePosted 15 September 2026Updated 15 September 2026Expired Share: Job Description
Movate Technologies Private Limited is a leading IT and digital customer experience services company delivering tech-enabled and personalized customer care to brands across the globe. Established in 1996 and headquartered in Plano, Texas, Movate has over 60 percent of its workforce based in India. The company's Hyderabad delivery center is located at Sohini Tech Park in Nanakramguda, nestled within the Financial District, one of the city's premier technology and business hubs. Movate helps clients build connected experiences across the entire customer lifecycle, from technical support and service desk operations to data services and digital transformation, and the team in Hyderabad is a key part of that global delivery ecosystem.
Movate is looking to hire a Trainee to join its customer support operations as a Level 1 Agent in Hyderabad.



This full-time entry-level role is open to candidates with zero to one year of experience, making it an ideal career launcher for recent graduates across all streams. As an L1 Agent, you will be the first point of contact for customers, providing high quality support and ensuring that every interaction leaves the customer satisfied and confident in the service they have received.
In this role, you will deliver high quality customer support via phone, email, chat, and social media channels. You will assist customers in resolving technical issues related to the product line you support, walking them through setup, configuration, troubleshooting, and usage questions in a explicit and patient manner. You will deliver First Call Resolution (FCR) by resolving customer issues during the very first contact wherever possible, minimizing the need for follow-up calls and repeat contacts.
You will maintain a high c

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