• Sales Upselling Selling astrology consultations, kundli analysis, and related services.
• Communication Skills Solid verbal communication and customer interaction.
• Lead Conversion Converting potential customers into paying clients.
• Customer Relationship Management (CRM) Maintaining customer records and follow-ups.
• Persuasion Negotiation Convincing customers and handling objections professionally.
• Cross-Selling Recommending relevant astrology services and paid consultations.
• Telecalling Making outbound calls and handling inbound sales inquiries.
• Target Achievement Meeting daily, weekly, and monthly sales targets.
• Customer Handling Understanding customer needs and resolving queries.
• Product Knowledge Understanding astrology, horoscope, kundli, numerology, and related services.
• Follow-Up Management Following up with leads through calls, WhatsApp, and messages.
• Active Listening Understanding customer concerns and recommending suitable services.