Job Title: Salesforce Admin
Location: Mumbai/Indore
Exp Range: 2 to 5 years

Role Description
A Salesforce Platform Administrator is responsible for the day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform. The role ensures that Salesforce supports business processes effectively, delivers a positive user experience, and maintains data integrity, security, and system performance.

Key Responsibilities
Salesforce Administration & Configuration
• Configure and maintain Salesforce applications, objects, fields, page layouts, record types, and validation rules.
• Create and manage workflows, approval processes, flows, and automation solutions.
• Customize Salesforce to meet changing business requirements without extensive coding.

User Management & Security
• Create, modify, and deactivate user accounts.
• Manage profiles, roles, permission sets, sharing rules, and security settings.
• Ensure compliance with organizational security and access policies.

Data Management
• Maintain data quality, accuracy, and consistency.




• Perform data imports, exports, cleansing, and deduplication activities.
• Monitor data integrity and implement governance standards.

Reporting & Analytics
• Develop and maintain reports, dashboards, and analytics solutions.
• Provide insights to business stakeholders through data visualization and KPI tracking.
• Support decision-making by delivering accurate business metrics.

System Maintenance & Support
• Monitor platform health, performance, and adoption.
• Troubleshoot system issues and resolve user-reported problems.
• Coordinate Salesforce releases, updates, and enhancements.

Business Process Improvement
• Gather and analyze business requirements.
• Recommend Salesforce best practices and process improvements.
• Collaborate with business users to implement scalable solutions.

Training & Documentation
• Train end users on Salesforce functionality and best practices.
• Create user guides, process doc

📌 Salesforce Administrator_Indore (Indore)
🏢 Tata Consultancy Services
📍 Indore