Jio is actively looking to hire candidates for the position Area Service Incharge
Key requirements are
1. Graduation and Diploma in Engineering stream.
2. Experience of 6-10 years in After sales service.
Job Description
• Candidate is responsible for resource planning, recruitment and deployment.
• Partner lifecycle management
• Ensure onboarding quality and take accountability of service deliverables
• Ensure adequate manpower availability
• Monitor daily performance and motivate team and provide proper training
• Visit partners, markets as required
• Gather customer feedback and mentor and counsel manpower
• Motivate partners for timely targets
• Handle escalations and ensure satisfaction
• Coordinate with Sales, Service, Network, Finance teams
• Participate in various Business Activities as required
Skill sets:
• Relationship management
• Delegation skills
• Team management
• Diversity management
• Problem Solving skills
• Experience in area/zone for DTH Industry / Device Operations
• Geography knowledge
• Domain knowledge of DTH / Cable / Telecom/ Devices
• Understanding of business training requirements
📌 Area Service Incharge (Nagpur)
🏢 JIO
📍 Nagpur