Why Join Us

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.

Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.

This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.

We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.

What really sets Check Point apart is the chance to grow, contribute, and help companies navigate their AI transformation securely.

If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

Job Description

• Troubleshoot and resolve endpoint installation, configuration, connectivity, and performance issues across Windows,



macOS, and Linux environments.
• Perform deep-dive analysis using system logs, traces, and debug data to identify root causes.
• Document all reported issues, diagnostic steps, and resolutions in the ticketing system for knowledge sharing and trend analysis.
• Escalate unresolved or complex cases to Tier 3 Engineering or R&D; teams with detailed findings and replication steps.
• Proactively identify recurring problems and recommend product or process improvements to reduce break/fix volume.
• Collaborate with internal teams (Support, QA, R&D;, Product Management) to drive rapid resolution of high-impact incidents.
• Maintain high standards of communication with customers, ensuring timely status updates and clear explanations of findings and solution

Qualifications

Required Qualifications

• 3+ years of experience in technical support , end point administration or troubleshooting
• Pe

📌 Incident Response Analyst (Bengaluru)
🏢 Check Point Software
📍 Bengaluru