Job Description: Healthcare Operations OfficerCompany: HiWox
Location: Bhubaneswar, Odisha
Role Type: Equity-Based Founding Team Position
Work Mode: In office
Commitment: 20–25 hours per week

About HiWoxHiWox is building a next-generation personalized wellness intelligence platform and Healthcare Operating System (HOS). It integrates structured data across nine dimensions of wellness with explainable, evidence-backed algorithms to deliver personalized wellness recommendations, programs, and measurable outcomes.
We are looking for a Healthcare Operations Officer to establish and manage on-ground operations in Bhubaneswar, coordinate healthcare and wellness professionals, and support the execution and validation of HiWox's early-stage operating model.

Key Roles & Responsibilities• Healthcare Operations Management: Establish operational workflows, SOPs, quality standards, and execution processes for HiWox's wellness programs and services.
• Consultant & Expert Coordination: Coordinate with doctors, nutritionists, fitness professionals, mental wellness experts,



and other consultants to support participant assessments, personalized programs, and follow-ups.
• HiWox Captain Operations: Coordinate onboarding, data collection, wellness assessments, evidence-based check-ins, participant engagement, and follow-up activities through HiWox Captains.
• Partnership Development: Support on-ground engagement and operational relationships with gyms, small clinics, healthcare professionals, and other wellness partners across Bhubaneswar.
• Program Execution & Monitoring: Track participant progress, program adherence, service quality, operational KPIs, and feedback to identify gaps and improve outcomes.
• Product Testing & Feedback: Work with the product and technology teams to test workflows, identify operational challenges, document user feedback, and help improve the HiWox platform.
• Team & Process Coordination: Coordinate daily activities, maintain operational records, support sc

📌 Senior Healthcare Operations Officer (Bhubaneswar)
🏢 HiWox
📍 Bhubaneswar