• Work with Vehicle OEMs to identify, test, and qualify vehicles for the fleet as per
business requirements and testing SOPs.
• Negotiate and close vehicle quotes with OEMs for required quantities and pricing.
• Work with Vehicle Providers (Financiers/Lessors) to close leasing agreements with
negotiated EMI values, lease terms, and tenure.
• Coordinate tri-partite Service Level Agreements (SLAs) between Vehicle Providers and
OEMs to ensure proper post-procurement servicing.
• Ensure strict Pre-Delivery Inspections (PDIs) are closed before registration, confirming
zero issues and full feature presence.
• Coordinate with Vehicle Providers and OEMs for quick registration and hypothecation
closure, including insurance and document collection.
• Coordinate with Quick Charging/Battery Swapping providers or CPOs to ensure charging
infrastructure is ready for newly procured vehicles.
• Manage the Service and Asset team to ensure daily closure of tickets — service,
recovery, breakdowns, and attritions (vehicle returns).
• Coordinate cross-functionally to fulfill all business and operations requirements.
• Ensure minimum operational revenue loss (per target) from vehicle issues, through
strong service/replacement SOPs.
• Ensure vehicle uptime targets are met across all cities via close coordination with service
centers, vehicle providers, and OEM partners.
• Ensure audited deployment, exchange, and return of vehicles to drivers via the Fyn
Mobile App.
• Ensure daily physical audits of all fleet vehicles at Fyn warehouse locations (in service,
returned, or deployment-ready).
• Control service and vehicle movement costs, and maximize damage recovery from
clients/drivers on vehicle return.
• Manage vendor relationships for servicing and spares, including weekly invoice auditing
and payment cash flow.
• Ensure monthly Repair & Maintenance reports are tracked for accounting and MIS
purposes.
• Ensure all vehicle addition/inactivation data and related cost data (chargi
📌 Service Manager (Bengaluru)
🏢 Fyn
📍 Bengaluru