About Houzeo:
Houzeo is an online platform which lets home-owners sell their property by circumventing any traditional intermediaries. The platform enables users to create property listings & upload them to various portals, connect with local real estate professionals, use the provided dashboard to obtain property valuation, compare the value with other properties, avail market analysis reports, fill federal/state disclosures electronically, connect with attorneys/escrow companies, and more. The company earns revenue by offering various monthly packages.
Houzeo is based in Manhattan, New York with offices in Charlotte, North Carolina (US) and Mumbai, India. Our founder is a finance, real estate, and technology veteran with an ivy-league MBA. We were showcased at the TechCrunch Disrupt Startup Battlefield in Current York City.
The startup is already profitable and experiencing double digit month-over-month growth. As we are building our brand, we are growing tremendously and launching new products to enhance customer experience and highlight partner services.
We're scaling rapidly and this in turn has created an opportunity for us to expand our services onboard Customer Success Associates.
Website: https://www.houzeo.com
Headquarters: Manhattan, New York
Location: Thane, Mumbai.
Designation: Customer Success Associate
Experience: 1 Year and above
Job Description
As a member of the team, you will be responsible for the more complex, large or high potential customers where we may be facing bigger challenges in order to ensure the highest level of Customer Satisfaction. You will also be responsible for mentoring and managing senior Customer Success team members.
Responsibilities:
1. Managing the customer relationship through a Customer Success Team
2. You will own the commercial relationship (revenue retention and an appropriate growth expectation) with several customers, opportunities for value-add which are being identified, with the clear and speedy issue resolution
3
📌 Customer Success Executive (Thane)
🏢 Houzeo
📍 Thane