Company Description
Sai Voyages (India) is an approved Inbound Tour Operator based in New Delhi, specialising in tours to India and neighbouring countries such as Nepal, Tibet, Bhutan, Bangladesh, Sri Lanka, and the Maldives. With extensive expertise in organising travel experiences, Sai Voyages offers personalised services to ensure unforgettable journeys for its clients.

Role Description
This is a full time on-site role for an Executive - Operations (Inbound Tours). Based in Delhi, India, the role involves managing day-to-day operations related to inbound tours. The Executive will be responsible for coordinating itineraries, liaising with clients and service providers, ensuring smooth execution of tour programs, handling customer inquiries, and providing excellent customer service.

Key Responsibilities:
1. Booking & Tour Operations
• Handle confirmed FIT & group bookings end-to-end
• Review bookings and verify all services
• Execute tours from confirmation to completion
• Monitor daily movements, arrivals, and departures
• Handle last-minute changes and operational issues




• Maintain booking-wise operation checklists

2. Itinerary Execution
• Review finalized itineraries before operations
• Convert itinerary into operational service sheets
• Ensure all services mapped correctly
• Monitor special requests, meal plans & inclusions
• Maintain rooming lists and travel details

3. Vendor Coordination
• Coordinate with hotels, transporters, guides & local vendors
• Send confirmations and follow-ups
• Manage allocations and availability
• Maintain vendor contact list
• Ensure service delivery as per booking

4. Documentation & Vouchers
• Prepare and share service vouchers
• Create operation files for each booking
• Share driver and guide briefings
• Maintain arrival/departure sheets
• Ensure documentation accuracy

5. Agent & Client Coordination
• Act as SPOC post booking confirmation
• Share operational updates and reconfirmations
• Handle queries during tour
• Manage

📌 Executive - Operations (Inbound Tours) (India)
🏢 Sai Voyages India
📍 India