Role & Responsibility:
• SLAs monitoring the as per activities assigned.
• Tracking Installed / De-installed terminals.
• Co-ordination and daily reporting for field activities.
• Support for Field Team for issue resolution
• MIS Reports and maintain Dash Boards based on departmental needs and requirements.
• Various MIS report preparation for banking merchant as per Bank/management’s requirement
• Daily Assignment:
• Stock Management of Device & SIM card
• Daily Visit schedule report preparation and planning.
• Response and cooperation to team
• Timely deployment and update to backend team.
• Rejection completion in system on the same day.
• Monitoring task completion at merchant location on the system.
• Qualification & Experience:
• Graduate in any stream
📌 Service Manager (Kochi)
🏢 Mosambee
📍 Kochi
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