At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

Role Overview

NOC Lead – Job Description

The NOC Lead is responsible for leading day-to-day Network Operations Center activities, ensuring network availability, performance, and timely resolution of incidents. The role involves technical troubleshooting, team management, incident escalation, change management work, monitoring,



and coordination with network/security/application/window/site support/ Local site contact Teams for support the business operation to avoid the business impact proactively.

Essential Job Functions

• Lead and manage L1/L2 NOC engineers and coordinate daily operational activities.
• Ready to work from office in 24*7 shift it is also expected to handle technical and operational activities 70/30 respectively.
• Monitor network infrastructure, connectivity, and critical services using network monitoring tools.
• Handle and troubleshoot P1/P2/P3 incidents and ensure timely resolution according to SLA.
• Provide L2 technical support for network and server -related issues and coordinate with vendors/carriers when required.
• Troubleshoot LAN, WAN, VLAN, routing, switching, VPN, Internet, and firewall connectivity issues.
• Troubleshoot STP, VLAN, trunk, EtherChannel/LACP, ARP, MAC-table, and interface-related issues.
• Monitor and troubleshoot MPLS,

📌 Network Operation Lead (India)
🏢 Accendra Health
📍 India