Role Overview
We are looking for a Client Services Associate to join our team and build strong, long-term relationships with clients. The ideal candidate should be a confident communicator, quick learner, and proactive problem-solver who enjoys interacting with people and working in a quick-paced environment.
Key Responsibilities
• Act as a point of contact for assigned clients and handle day-to-day communication.
• Understand client requirements and coordinate with internal teams to deliver solutions.
• Respond to client queries through calls, emails, and other communication channels.
• Regularly follow up with clients regarding projects, requirements, and deliverables.
• Maintain positive and professional relationships with existing clients.
• Assist the sales and marketing teams with client acquisition and retention activities.
• Prepare client updates, reports,
presentations, and other basic documentation.
• Track project timelines and ensure tasks are completed within deadlines.
• Identify client concerns and coordinate with the relevant team for quick resolution.
• Maintain accurate records of client interactions and requirements.
• Stay updated on company services, products, and offerings to communicate effectively with clients.
What We’re Looking For
• Freshers with strong communication skills are encouraged to apply.
• Excellent verbal and written English communication.
• Confident personality with good interpersonal skills.
• Strong listening and relationship-building abilities.
• Proactive attitude with a willingness to learn.
• Good organizational and time-management skills.
• Ability to multitask and work in a deadline-driven workplace.
• Basic knowledge of MS Office, Google Workspace, and presentations.
• A customer-focused and solution-ori
📌 Client Services Associate (India)
🏢 Creative Brains For Design And Marketing
📍 India
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