Location: Bengaluru
Work Mode: Work From Office
Experience: 1-2 years
Working Days: Monday to Friday
About Supply6
Supply6 is a health and nutrition D2C brand focused on science-backed supplements, healthy snacks, and functional foods. We are building a strong operations team as we scale our business across India.
Role Overview
We are looking for a Logistics Executive with 1+ years of experience to manage day-to-day e-commerce and logistics operations, coordinate shipments, and resolve delivery-related issues. The role focuses on NDR management, shipment tracking, reshipping, RTO management, and coordinating with delivery partners to ensure a smooth, efficient order delivery experience.
Key Responsibilities
• Manage and resolve NDRs (Non-Delivery Reports) and follow up on failed delivery attempts.
• Coordinate with delivery partners regarding shipment, delivery, and escalation-related issues.
• Track shipments and ensure timely delivery of customer orders.
• Handle shipping and reshipping requirements based on delivery issues and customer requests.
• Monitor and manage RTOs, delays,



cancellations, and other logistics-related exceptions.
• Coordinate with internal teams to resolve customer and shipment-related issues.
• Maintain accurate records of shipments, NDRs, RTOs, reshipments, and delivery performance.
• Identify recurring logistics issues and work towards reducing RTOs and improving delivery efficiency.
• Ensure smooth day-to-day coordination with logistics and delivery partners.
• Support overall e-commerce order management and post-order operations.
• Work closely with relevant teams to ensure orders are processed, shipped, tracked, and delivered efficiently.

Requirements
• 1-2 years of experience in logistics, e-commerce operations, D2C operations, or a similar role.
• Valuable knowledge of EasyEcom and hands-on understanding of e-commerce order management.
• Good understanding of e-commerce operations, order processing, shipping, and delivery workflows.
• St

📌 Logistics Executive (Bengaluru)
🏢 Supply6
📍 Bengaluru