We're Hiring: Head of Operations & FulfilmentLocation: Delhi NCR
Company: Monvue
Employment Type: Full-time | On-site
About MonvueMonvue is a modern eyewear and cosmetic contact lens brand built around thoughtful design, quality, and a premium customer experience.
As we grow, we're looking for an operations leader who can build a reliable, effective, and well-organised backend for our business.
The RoleWe're looking for a hands-on Head of Operations & Fulfilment to take ownership of our end-to-end operations — including warehouse management, inventory control, order processing, packaging, dispatch, logistics, and team management.
You'll be responsible for ensuring that every order is processed accurately, every shipment goes out on time, inventory is accounted for, and the operations team runs smoothly.
We need someone who takes ownership, solves problems independently, builds systems, and ensures things get done without constant supervision.
Key Responsibilities1. End-to-End Order Fulfilment
• Oversee the complete order lifecycle, from order placement on Shopify to packing, dispatch,



and delivery.
• Manage daily order processing and fulfilment through Shiprocket.
• Ensure shipping labels, invoices, product selection, and packaging are accurate.
• Monitor dispatch timelines, delivery exceptions, failed deliveries, and return-to-origin (RTO) shipments.
• Coordinate with courier partners to resolve shipping and delivery issues.

2. Warehouse & Inventory Management
• Manage day-to-day warehouse operations, stock organisation, and storage.
• Maintain accurate inventory records across SKUs, colours, powers, and product variants.
• Track inward stock, outward stock, returns, damaged goods, and inventory adjustments.
• Conduct regular physical stock counts and reconcile them with Shopify and internal inventory records.
• Monitor stock levels and flag low-stock or replenishment requirements well in advance.
• Establish processes to minimise inventory mismatches, product los

📌 Head of Operations (Chennai)
🏢 Monvue
📍 Chennai