Experience: 2-4 years of experience in student counselling, study abroad, admissions, or international education.
Mandatory: Prior counselling experience for Australia is required. Candidates without Australia counselling experience will not be considered.
Note: This role may require working on Saturdays during peak intake periods.

Key Responsibility Areas:

Student Counselling & Conversion
• Counsel prospective students interested in studying at Deakin University and in Australia.
• Assess student profiles and recommend suitable programs, campuses, and pathways.
• Guide students on admissions, eligibility, scholarships, and career outcomes.
• Convert leads into applications through effective counselling and follow-ups.
• Build strong relationships with students and parents, ensuring a positive experience.

Lead Management
• Manage and nurture inbound and outbound leads.
• Conduct timely follow-ups and maintain CRM records.
• Track lead progression and ensure high engagement levels.

Application Guidance
• Advise students on admission requirements and documentation.




• Coordinate with application teams to ensure smooth application submission.
• Keep students informed of key deadlines and next steps.

Lead Management
• Achieve counselling, conversion, and application targets.
• Maintain quality, productivity, and compliance standards.
• Ensure accurate reporting and CRM hygiene.

Product Knowledge
• Stay updated on Deakin University programs, scholarships, and admission requirements.
• Maintain strong knowledge of the Australian education sector.
• Work closely with internal teams to deliver a seamless student experience.
• Participate in training and contribute to team goals and process improvements.

Essential Skills Required:
• Solid counselling and conversion skills.
• Excellent communication and interpersonal skills.
• Customer-focused and consultative approach.
• Good stakeholder management and problem-solving ability.
• Knowledge of the Australian higher educ

📌 Student Advisor (Saket)
🏢 Deakin University South Asia
📍 Saket