ABOUT US
Trill Route School of Contemporary Music is a premium contemporary music school in Bengaluru, offering structured music programs with a strong focus on student experience, professionalism, and consistency.
We are looking for an Operations Manager with a strong execution mindset who can manage daily centre operations with structure, accountability, and consistency in a people-centric, education-focused environment.
YOUR RESPONSIBILITIES
Staff Discipline & Coordination
• Maintain punctuality, discipline, and professional conduct across teams
• Address late coming, absenteeism, and non-compliance promptly
• Coordinate closely with teachers, admissions, interns, and support staff
• Ensure clear communication and accountability across the centre
Student Experience & Reviews
• Ensure a smooth, qualified experience for students and parents
• Handle on-ground concerns calmly and resolve issues before escalation
• Support collection of student and parent feedback/reviews
• Ensure consistently positive sentiment and learning continuity
Revenue & Follow-ups
• Support and achieve monthly revenue targets
• Track renewals and pending payments and ensure timely follow-ups
• Coordinate fee collection in line with centre policies
• Step in for admissions or renewal follow-ups if the counsellor is unavailable
Facilities & Infrastructure
• Ensure classrooms and common areas are clean and ready at all times
• Oversee housekeeping schedules and hygiene quality checks
• Coordinate maintenance, vendors, and inventory requirements
Brand Representation
• Represent Trill Route professionally in all on-ground interactions
• Handle parent conversations confidently and respectfully
• Uphold the school’s reputation through consistent service and discipline
WHO WE ARE LOOKING FOR
• 4 to 8 years of experience in operations, corporate roles, education, training centres, hospitality or service businesses
• Prior exposure to structured or corporate work environments
• Comfortable
📌 Operations Manager (Bengaluru)
🏢 Trill Route School Of Contemporary Music
📍 Bengaluru
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