About The Team

The Developer Productivity (DevX) team builds and maintains the tools, platforms, and infrastructure that help Helpshift engineers reliably build, test, deploy, and release products.

We work across CI/CD, build and release automation, developer tooling, cloud infrastructure, Kubernetes, observability, security, and engineering workflows. Our goal is to reduce engineering friction, improve developer productivity, and make software delivery faster, safer, and more reliable.

We are looking for an engineer who enjoys automation, troubleshooting, learning recent technologies, and building tools that make engineering teams more productive.

What You'll Work On

CI/CD & Release Engineering

• Build, maintain, and improve CI/CD pipelines for build, test, deployment, and release workflows
• Automate repetitive build and release activities
• Troubleshoot pipeline failures and improve pipeline reliability
• Work with version control and release workflows

Tools / Technologies:

Jenkins, GitHub Actions, GitLab CI, CircleCI, Git, Helm, Argo CD, or equivalent.





Developer Productivity & Automation

• Develop scripts and tools that simplify engineering workflows
• Automate repetitive operational and development tasks
• Identify small but impactful areas of friction in developer workflows
• Build and maintain CLI-based utilities and internal tooling

Languages / Technologies:

Python, Shell/Bash, Java, Clojure, Go, or equivalent.

Cloud & Infrastructure

• Work with cloud infrastructure supporting CI/CD and development environments
• Contribute to infrastructure provisioning and configuration automation
• Understand basic cloud networking, compute, storage, and IAM concepts

Tools / Technologies:

AWS, GCP, Azure, AWS CDK, Terraform, CloudFormation, Ansible, or equivalent.

Containers & Kubernetes

• Build and work with containerised applications and workloads
• Support Kubernetes-based development and deployment environments
• Troubleshoot common container and Kubern

📌 SE I (Pune)
🏢 Keywords Studios
📍 Pune