Key Responsibilities
• Own and maintain the integrated ST&S; transformation roadmap, combining process simplification, knowledge management, conventional automation, analytics and agent-assisted opportunities.
• Prioritize initiatives using business value, operational risk, control impact, data readiness, integration feasibility, process maturity, adoption effort and delivery capacity.
• Lead process diagnostics and target operating model design across settlements, iData, contracts and confirmations, accounting, reporting and enabling controls.
• Validate timing and benefit assumptions using actual volumes, variants, exceptions, manual workarounds, service baselines and operational dependencies.
• Establish readiness gates covering process stability, data objects, UDP/KDO onboarding, interface feasibility, quality thresholds, access, write-back controls and operational support.
• Lead cross-functional workstreams spanning operations, process excellence, business analysis, product, technology, data, automation, reporting, risk, compliance and change.
• Govern scope, plans,



resources, interdependencies, risks, issues, decisions, financials and outcomes; escalate material concerns to the Delivery Head and client sponsors.
• Sponsor workflow, digitization, analytics and agentic use cases, while ensuring material commercial and regulated decisions remain human-owned.
• Preserve four-eye checks, delegated authorities, escalation paths, audit evidence, business-continuity fallbacks and manual operating procedures through change.
• Define SME participation and knowledge retention across design, testing, UAT, hypercare, governance and sustainment.
• Lead stakeholder engagement, change-impact planning, communications, training, adoption and operational readiness.
• Establish joint scorecards covering service, efficiency, automation effectiveness, adoption, controls, risk and sustained benefits.
• Own advantages validation and realization, including baseline approval, dependency

📌 Transformation Manager_ Oil (Chennai)
🏢 Mindsprint
📍 Chennai