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At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.



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Inviting applications for the role of Director - Delivery Excellence 3

Qualifications we seek in you
Must-haves:
• Solid experience of owning delivery end to end (scope, schedule, commercials, client relationship) on fixed-price or managed-services programs
• Delivery of digital, IoT or analytics solutions into manufacturing plants or other industrial operations
• Experience running governance with US/EU client stakeholders (steering committees, escalations, change requests)
• Running SLA-based application support after go-live (incident and change management, ITIL)
• Bachelors in Commerce, Bachelors in Economics, Bachelors in Finance, Masters in Business Administration, Masters in Business Analytics

Adjacent profiles to target:
• Industry 4.0 / smart factory delivery leaders (MES, IIoT, predictive maintenance, OEE programs)
• Delivery heads from engi

📌 Director - Delivery Excellence (Hyderabad)
🏢 Genpact
📍 Hyderabad