Position SummarySpectra Solar Power is seeking a strategic and execution-focused Deputy General Manager (DGM) – Operations to lead end-to-end operational delivery across our pan-India B2C Residential Solar business.
In this leadership role, you will be responsible for scaling nationwide site execution, streamlining solar financing (consumer loans), driving customer experience (CX), managing payment collections, and leading cross-functional teams across central and regional hubs. You will serve as the operational backbone ensuring high-speed installations, flawless subsidy/loan facilitation, high customer satisfaction, and optimal financial health.

Company: Spectra Solar Power
Location: Gurugram / Delhi-NCR
Department: Operations & Service Delivery
Vertical: Residential B2C (Rooftop Solar)
Employment Type: Full time

Key Responsibilities
• Pan-India Installation & Field Operations:
• Oversee end-to-end residential solar site delivery, structural engineering, installation, testing, DISCOM net-metering, and commissioning across all regional zones in India.




• Establish standardized SLA/SOP frameworks for installation quality, turn-around time (TAT), and safety compliance.
• Expand and manage vendor ecosystems, third-party contractors, localized execution partners, and quality inspection teams.
• Solar Finance & Loan Facilitation:
• Own end-to-end customer financing workflows, partnering with nationalized/private banks, NBFCs, and digital lending platforms (including PM Surya Ghar loan integrations).
• Streamline credit documentation, loan sanctioning, disbursement TATs, and subsidy claim processing to minimize customer drop-offs and upfront sales friction.
• Customer Experience (CX) & Escalation Management:
• Design and implement customer journeys from booking through commissioning, post-installation maintenance, and net-metering activation.
• Build customer service, onboarding, and ticketing frameworks to resolve queries, field delays, and service complaints, keeping

📌 DGM(Operations-C) (Gurugram)
🏢 Spectra Solar Power
📍 Gurugram