12 Oct
|
Recognized
|
Jammu
Overview
We are looking for professionals who want to work for a support team. If you’re a motivated self -starter, possess solid customer service and technical problem -solving skills and will not rest until a problem is solved, you could be the hero we’re looking for! You will work on Faveo Helpdesk
So, are you ready?
Who are we looking for?
- Experience: Fresher to 1 year of experience
- Work with the team to obtain an in -depth understanding of the product.
- Fluency in English
- An affinity for offering excellent customer service
- Positive and resilient attitude
- Great teamwork skills
- Should be open to work in Night shifts
- Background in IT is a big plus.
Responsibilities
- You will deliver Tier I technical support for customers and escalate critical issues to Tier II support.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensuring a high level of customer service and a positive experience.
- Supporting your colleagues with peer learning, and being open to feedback from others
- You will work with customer using Faveo Helpdesk
Education