Senior Technical Product Manager (Travel Tech Industry Experience mandatory)

About the role
Kapture CX is looking for a Senior Technical Product Manager to own guest experience, reservation, inventory management products for enterprise customers in the cruise, airline and hospitality space.
You will work with customers' business teams to understand how they sell and service their products, and turn that into product strategy, specs and designs that engineering teams build and ship. The ideal candidate combines travel/cruiseline -domain depth, technical fluency and solid stakeholder management.

Key responsibilities
Product strategy and ownership
• Own the vision, roadmap and backlog for the Central Reservation System and corresponding modules.
• Translate customer business needs and pain points into prioritised product initiatives with clear outcomes.
• Balance customer requests, platform scalability and technical debt when setting priorities.
• Track industry trends and competitor products in travel and hospitality tech. (Good to have)

Technical product delivery
• Write PRDs,



user stories and acceptance criteria; create product workflows and designs for engineering teams.
• Lead cross-functional development and QA teams through sprint planning, release and UAT.
• Work with architects on APIs, integrations, data models and non-functional requirements such as performance and scalability.
• Use prototypes to validate requirements with customers before full build.

Data and continuous improvement
• Define product KPIs and track adoption, performance and business impact.
• Use SQL and analytics tools to analyse product data, validate system behaviour and find improvement opportunities.
• Drive root-cause analysis of production issues and data-quality gaps.

Customer and stakeholder management
• Run discovery workshops with enterprise customers to understand processes, pain points and goals.
• Present roadmaps, release plans and product performance to senior customer

📌 Senior Technical Product Manager (Bengaluru)
🏢 Kapture CX
📍 Bengaluru