Support Delivery Executive (Bengaluru)

Support Delivery Executive (Bengaluru)

12 Oct
|
Toscano India
|
Bengaluru

12 Oct

Toscano India

Bengaluru

Company Description Toscano Restaurant, Pizzeria & Wine Bar is an Italian dining destination that showcases the team’s passion for culinary excellence. Since 2008, Toscano has brought authentic Italian flavors to guests who appreciate gourmet pizzas, multi-course meals, and refined dining experiences. The restaurant is known for carefully crafted dishes and an extensive, thoughtfully curated wine collection that enhances each visit. Toscano focuses on personalized service, creating memorable experiences where guests can celebrate, connect, and enjoy warm hospitality. It has grown into a welcoming space where meaningful moments and lasting relationships are formed.
Role Description The Support Delivery Executive is a full-time, in office role based in Bengaluru. This role is responsible for overseeing the delivery of guest services, coordinating support for restaurant operations, and ensuring that service standards are consistently met across shifts. Day-to-day responsibilities include monitoring service performance, resolving guest issues promptly, coordinating with kitchen and floor teams,



and supporting management in implementing service improvement initiatives. The Support Delivery Executive will assist in managing small projects related to service enhancements, provide guidance to team members on service protocols, and collaborate with sales and marketing stakeholders to support guest engagement activities. The role requires a strong focus on efficiency, guest satisfaction, and clear communication with internal teams.
Qualifications
• Robust Service Delivery skills to ensure consistent, high-quality guest experiences and operational support.
• Program Management and Project Management capabilities to coordinate service initiatives and process improvements.
• Consulting and advisory skills to identify service gaps, recommend solutions, and support implementation with the operations team.
• Sales-related skills to support upselling, guest engagement, and collaborati

📌 Support Delivery Executive (Bengaluru)
🏢 Toscano India
📍 Bengaluru

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